Resolved after 20 minutes, affecting EMEA (Prod15), on March 2, 2026.
Hi Team, The issue impacting the Prod 15 platform has now been fully resolved. The platform is up and running, and all services have been restored successfully. Necessary validations and health checks have been completed to ensure system stability. At this time, no further impact is observed. We will continue to closely monitor the platform for some time to ensure consistent performance and prevent any recurrence. Thank you for your patience and support throughout this incident.
Affected components
Update timeline
- investigating Mar 02, 2026, 05:32 AM UTC
Hi Team, We are currently observing that the Prod 15 platform is down and services are not accessible. The team has started investigating the issue on priority and is actively checking all related components to identify the root cause. We are working to restore the platform as quickly as possible. We will share the next update shortly or once services are fully restored. Appreciate your patience and support.
- investigating Mar 02, 2026, 05:52 AM UTC
Hi Team, The issue impacting the Prod 15 platform has now been fully resolved. The platform is up and running, and all services have been restored successfully. Necessary validations and health checks have been completed to ensure system stability. At this time, no further impact is observed. We will continue to closely monitor the platform for some time to ensure consistent performance and prevent any recurrence. Thank you for your patience and support throughout this incident.
- resolved Mar 02, 2026, 05:53 AM UTC
This incident has been resolved.
Your product runs on more than Sprinklr
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services