Resolved after 10 minutes, affecting EMEA (Prod21), on March 30, 2026.
We’re happy to inform you that the issue affecting the Sprinklr platform on the PROD21 environment has been successfully resolved. Our engineering team has addressed the issue, and all services are now functioning as expected. Thank you for your patience and cooperation. Please let us know if you experience any further issues.
Affected components
Update timeline
- investigating Mar 30, 2026, 10:25 AM UTC
We are currently experiencing an issue affecting the PROD21 environment. Our engineering team has identified the problem and is actively investigating. Some services may be unavailable or degraded at this time. We will provide further updates as soon as more information becomes available.
- resolved Mar 30, 2026, 10:36 AM UTC
We’re happy to inform you that the issue affecting the Sprinklr platform on the PROD21 environment has been successfully resolved. Our engineering team has addressed the issue, and all services are now functioning as expected. Thank you for your patience and cooperation. Please let us know if you experience any further issues.
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