Resolved after 15 hours 38 minutes, affecting America (Prod8) and EMEA (Prod3), on April 6, 2026.
We are pleased to inform you that the issue impacting the ingestion of listening data into Sprinklr has been resolved. Listening data is now being processed as expected. If you have any questions or need further support, please feel free to reach out to Sprinklr Support. Thank you for your patience.
Affected components
Update timeline
- investigating Apr 06, 2026, 11:23 AM UTC
This is to inform you that we have observed issues with listening data being grabbed into Sprinklr. Our engineering team is checking this and we will keep you informed as soon as more information becomes available. Thank you for your patience and understanding.
- resolved Apr 07, 2026, 03:02 AM UTC
We are pleased to inform you that the issue impacting the ingestion of listening data into Sprinklr has been resolved. Listening data is now being processed as expected. If you have any questions or need further support, please feel free to reach out to Sprinklr Support. Thank you for your patience.
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