Sprinklr incident

Prod15 Issue

Resolved after 34 minutes, affecting EMEA (Prod15), on May 19, 2026.

resolved May 19, 2026, 11:36 AM UTC

Hi Team, The issue impacting Voice services has now been resolved, and services are operating normally at this time. We will continue to monitor the environment closely to ensure stability. Thank you for your patience and understanding.

Started
May 19, 2026, 11:01 AM UTC
Resolved
May 19, 2026, 11:36 AM UTC
Duration
34m
Detected by Pingoru
May 19, 2026, 11:01 AM UTC

Affected components

EMEA (Prod15)

Update timeline

  1. investigating May 19, 2026, 11:01 AM UTC

    Hi Team, We are currently seeing impact across Voice services. Our engineering team is actively working on the issue, and we will provide updates as more information becomes available.

  2. resolved May 19, 2026, 11:36 AM UTC

    Hi Team, The issue impacting Voice services has now been resolved, and services are operating normally at this time. We will continue to monitor the environment closely to ensure stability. Thank you for your patience and understanding.

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