Resolved after 22 minutes, affecting APAC (Prod4), on May 19, 2026.
Hi Team, Our engineering team has confirmed that the issue with the WhatsApp chatbot for prod4 has now been resolved. Services are currently operating normally. Thank you for your patience. Please reach out to Sprinklr Support in case of any queries.
Affected components
Update timeline
- investigating May 19, 2026, 04:38 AM UTC
Hi Team, This is to inform you that we are currently observing issues on Whatsapp chatbot for prod4. We have raised this with Meta and shall keep you posted as soon as we have further updates.
- resolved May 19, 2026, 05:01 AM UTC
Hi Team, Our engineering team has confirmed that the issue with the WhatsApp chatbot for prod4 has now been resolved. Services are currently operating normally. Thank you for your patience. Please reach out to Sprinklr Support in case of any queries.
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