Sprinklr incident

Listening Explorer / Quick Search – Intermittent Slowness

Ongoing since 06:11 PM UTC, affecting America (Prod) and America (Prod2) and 1 more.

identified Oct 07, 2026, 06:11 PM UTC

We are experiencing intermittent slowness in Listening Explorer/Quick Search within Sprinklr Insights. Our Engineering team is actively monitoring the issue and working to address these temporary disruptions. We are also working on a permanent fix to prevent recurrence. We will keep you updated on the progress.

Started
Oct 07, 2026, 06:11 PM UTC
Resolved
Ongoing
Duration
● 17d 3h
Detected by Pingoru
Oct 07, 2026, 06:11 PM UTC

Affected components

America (Prod)America (Prod2)America (Prod6)America (Prod8)EMEA (Prod3)EMEA (Prod5)EMEA (Prod15)EMEA (Prod16)EMEA (Prod17)EMEA (Prod18)

Update timeline

  1. identified Oct 07, 2026, 06:11 PM UTC

    We are experiencing intermittent slowness in Listening Explorer/Quick Search within Sprinklr Insights. Our Engineering team is actively monitoring the issue and working to address these temporary disruptions. We are also working on a permanent fix to prevent recurrence. We will keep you updated on the progress.

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