Sprinklr incident
Planned Infrastructure Enhancement Activity for Prod15
Resolved after 20 days 10 hours, affecting EMEA (Prod15), on September 15, 2026.
We are continuing to investigate this issue.
Affected components
Update timeline
- investigating Sep 15, 2026, 04:51 AM UTC
Hi Team , As part of our ongoing commitment to platform reliability, we will be conducting a scheduled infrastructure activity. Scheduled Change Window: Friday, 18-Sep-2026 (2 AM IST) Expected Duration: Approximately 30 minutes While no extended outage is anticipated, intermittent disruptions may be experienced during the maintenance window. Our engineering teams will closely monitor the environment and respond immediately to any unforeseen issues. Thank you for your understanding as we continue to enhance our infrastructure posture. In case of any issues please reach out to [email protected]
- investigating Oct 05, 2026, 03:06 PM UTC
We are continuing to investigate this issue.
- resolved Oct 05, 2026, 03:06 PM UTC
This incident has been resolved.
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