Speechmatics incident

Slow processing of jobs in Batch SaaS US1 endpoint

Resolved after 1 hour 35 minutes, affecting Batch SaaS - US1, on May 1, 2026.

identified May 01, 2026, 04:15 PM UTC

We have identified a problem which is affecting the processing time of jobs in our Batch SaaS US1 endpoint. For faster processing times, please use the Batch SaaS US2 endpoint. This issue is currently being investigated.

Started
May 01, 2026, 04:15 PM UTC
Resolved
May 01, 2026, 05:50 PM UTC
Duration
1h 35m
Detected by Pingoru
May 01, 2026, 04:15 PM UTC

Affected components

Batch SaaS - US1

Update timeline

  1. identified May 01, 2026, 04:15 PM UTC

    We have identified a problem which is affecting the processing time of jobs in our Batch SaaS US1 endpoint. For faster processing times, please use the Batch SaaS US2 endpoint. This issue is currently being investigated.

  2. resolved May 01, 2026, 05:50 PM UTC

    This incident has been resolved.

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