Resolved after 37 minutes, affecting Realtime SaaS - US and Realtime SaaS - EU, on September 4, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Realtime SaaS - USRealtime SaaS - EU
Update timeline
- investigating Sep 04, 2026, 08:52 PM UTC
We’re currently experiencing a partial outage in our RT SaaS region EU and USA and the users experiencing 4003 error. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
- identified Sep 04, 2026, 08:54 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 04, 2026, 08:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 04, 2026, 09:29 PM UTC
This incident has been resolved.
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