Speechmatics incident

Batch SaaS EU1/US1/US2 - Degraded performance

Resolved after 56 minutes, on August 19, 2026.

resolved Aug 19, 2026, 04:21 PM UTC

We have identified an issue that caused a subset of customer jobs to fail or process more slowly in Batch SaaS EU1, US1 and US2 between 15:38 to 16:34 BST. This issue has been resolved and we have restored the service to normal performance levels. We apologise for any inconvenience.

Started
Aug 19, 2026, 02:38 PM UTC
Resolved
Aug 19, 2026, 03:34 PM UTC
Duration
56m
Detected by Pingoru
Aug 19, 2026, 02:38 PM UTC

Update timeline

  1. resolved Aug 19, 2026, 04:21 PM UTC

    We have identified an issue that caused a subset of customer jobs to fail or process more slowly in Batch SaaS EU1, US1 and US2 between 15:38 to 16:34 BST. This issue has been resolved and we have restored the service to normal performance levels. We apologise for any inconvenience.

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