Resolved after 2 hours 49 minutes, affecting Batch SaaS - US1, on January 7, 2026.
We have implemented mitigation measures, and the service has recovered. US1 Batch SaaS is currently operational.
Affected components
Update timeline
- investigating Jan 07, 2026, 06:55 AM UTC
We’re currently experiencing an degraded performance in our Batch SaaS US1 region. Customers may see API call failures and delays. Our team is currently working to restore availability and normal performance levels. We recommend using Batch SaaS US2 region until US1 is fully operational. We apologise for any inconvenience.
- monitoring Jan 07, 2026, 07:39 AM UTC
We have implemented mitigation measures, and the service has recovered. US1 Batch SaaS is currently operational.
- resolved Jan 07, 2026, 09:45 AM UTC
This incident has been resolved.
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