Resolved after 17 hours 50 minutes, affecting Batch SaaS - US2, on April 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Batch SaaS - US2
Update timeline
- investigating Apr 24, 2026, 01:32 PM UTC
We’re currently experiencing degraded performance in our US2 region. Customers may see degrading experience. We recommend using US1 endpoint until the issue is resolved. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
- identified Apr 24, 2026, 02:03 PM UTC
The root cause has been identified and we are working on a solution.
- identified Apr 24, 2026, 02:50 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 24, 2026, 06:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 25, 2026, 07:22 AM UTC
This incident has been resolved.
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