Resolved after 3 hours 17 minutes, affecting Realtime SaaS - EU, on January 24, 2025.
We are continuing to monitor for any further issues.
Affected components
Realtime SaaS - EU
Update timeline
- monitoring Jan 24, 2025, 12:23 PM UTC
A small percentage of sessions between Wednesday (22/01/24) 06:00 UTC to Friday (24/01/24) 11:15 UTC were experiencing increased latency from our EU RT cloud. We have taken mitigation actions and actively monitoring the issue. We will continue to monitor the situation for any changes.
- monitoring Jan 24, 2025, 03:08 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 24, 2025, 03:41 PM UTC
This incident has been resolved.
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