Speechmatics incident
Users are experiencing issues signing into portal.speechmatics.com.
Resolved after 3 hours 11 minutes, affecting Portal (portal.speechmatics.com), on January 29, 2025.
We have continued to monitor this incident and can confirm it has now been resolved and our service has been restored to fully operational status. We apologise for any inconvenience caused. If you are still facing issues with the service, please reach our to our support team here https://support.speechmatics.com/hc/en-gb
Affected components
Update timeline
- investigating Jan 29, 2025, 02:54 PM UTC
We are currently investigating this issue.
- identified Jan 29, 2025, 03:00 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 29, 2025, 03:18 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jan 29, 2025, 04:03 PM UTC
We have continued to monitor this incident and can confirm it has now been resolved and our service has been restored to fully operational status. We apologise for any inconvenience caused. If you are still facing issues with the service, please reach our to our support team here https://support.speechmatics.com/hc/en-gb
- resolved Jan 29, 2025, 06:06 PM UTC
This incident has been resolved.
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