Resolved after 39 minutes, affecting Batch SaaS - EU2, on July 11, 2025.
Maintenance complete and we are monitoring for the results.
Affected components
Update timeline
- investigating Jul 11, 2025, 10:33 AM UTC
Our third party cloud provider is undergoing maintenance. During the maintenance, there will be a period of 10 minutes during which some requests to the EU2 environment could fail with a 401 HTTP response. If it is important to obtain optimal turnaround times during the maintenance period, we recommend that you use one of the following environments which will remain fully available during the maintenance window: • EU1 endpoint: eu1.asr.api.speechmatics.com Alternatively, you can continue to use the US1 and US2 environments as normal during the maintenance window and retry any failed requests after 10 minutes.
- monitoring Jul 11, 2025, 11:04 AM UTC
Maintenance complete and we are monitoring for the results.
- resolved Jul 11, 2025, 11:12 AM UTC
This incident has been resolved.
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