Resolved after 22 hours 19 minutes, on August 10, 2026.
[2026-08-11 09:38:27] - Incident status was updated. Summary: The incident has been resolved.
Update timeline
- investigating Aug 10, 2026, 11:21 AM UTC
Increased API response times affecting service requests Affected countries: XX
- investigating Aug 10, 2026, 11:21 AM UTC
[2026-08-10 11:17:13] - Incident status was updated. Summary: Investigation ongoing into increased API response times affecting some requests. Users may experience slower than normal performance when accessing services. Team is actively working to identify the root cause and restore normal response times.
- monitoring Aug 10, 2026, 12:01 PM UTC
[2026-08-10 11:59:26] - Incident status was updated. Summary: A fix has been implemented and is currently being monitored for effectiveness.
- resolved Aug 11, 2026, 09:41 AM UTC
[2026-08-11 09:38:27] - Incident status was updated. Summary: The incident has been resolved.
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