Simbase incident
[External] - Mobile network connectivity issues in Guinea
Resolved after 3 days 23 hours, on June 4, 2026.
[2026-06-08 13:30:41] - Incident status was updated. Summary: Connectivity in Guinea has been confirmed as fully operational. Services have recovered and traffic is processing normally.
Update timeline
- identified Jun 04, 2026, 02:20 PM UTC
Connectivity issues and service degradation reported on mobile network in Guinea. Network provider is investigating the incident affecting service availability. Affected countries: GN
- investigating Jun 04, 2026, 02:20 PM UTC
[2026-06-04 13:48:25] - Incident status was updated. Summary: Investigating connectivity issue affecting devices in Guinea network. Customers may experience intermittent connectivity and service degradation. Team is actively working to identify root cause and restore normal service.
- identified Jun 04, 2026, 02:21 PM UTC
[2026-06-04 13:58:57] - Incident status was updated. Summary: Network operator has confirmed an ongoing incident within their infrastructure that may be impacting service availability. The situation is being actively monitored and coordinated with the operator's team, with further updates to follow as more information becomes available.
- resolved Jun 08, 2026, 01:40 PM UTC
[2026-06-08 13:30:41] - Incident status was updated. Summary: Connectivity in Guinea has been confirmed as fully operational. Services have recovered and traffic is processing normally.
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