Resolved after 1 day, on October 20, 2025.
Due to a widespread external service disruption, our help desk is currently unable to process incoming requests. We appreciate your patience as this issue is being resolved. It may take some time before we can review your tickets, as our service provider is working diligently to clear their backlog.
Update timeline
- identified Oct 20, 2025, 12:40 PM UTC
Due to a widespread external service disruption, our help desk is currently unable to process incoming requests. We appreciate your patience as this issue is being resolved. It may take some time before we can review your tickets, as our service provider is working diligently to clear their backlog.
- resolved Oct 21, 2025, 01:09 PM UTC
This incident has been resolved.
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