Simbase incident

[External] - CAT-M Connectivity Issues in the US

Resolved after 1 day 8 hours, on November 10, 2025.

investigating Nov 10, 2025, 10:40 PM UTC

[2025-11-10 22:24:30] - Incident status was updated to "investigating". Summary: An issue has been identified affecting certain SIMs roaming on two major CAT-M networks in the United States. This may cause temporary access problems. The provider is actively investigating and working to restore normal service.

Started
Nov 10, 2025, 10:40 PM UTC
Resolved
Nov 12, 2025, 07:36 AM UTC
Duration
1d 8h
Detected by Pingoru
Nov 10, 2025, 10:40 PM UTC

Update timeline

  1. investigating Nov 10, 2025, 10:40 PM UTC

    Abnormal behavior detected on CAT-M networks affecting roaming connectivity. This may cause temporary access issues to CAT-M networks for IoT devices. Affected countries: US

  2. investigating Nov 10, 2025, 10:40 PM UTC

    [2025-11-10 22:24:30] - Incident status was updated to "investigating". Summary: An issue has been identified affecting certain SIMs roaming on two major CAT-M networks in the United States. This may cause temporary access problems. The provider is actively investigating and working to restore normal service.

  3. resolved Nov 12, 2025, 07:36 AM UTC

    This incident has been resolved.

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