Simbase incident

[External] - Mobile data connectivity issues

Resolved after 1 hour 40 minutes, on January 3, 2026.

resolved Jan 03, 2026, 05:40 PM UTC

[2026-01-03 17:33:50] - Incident status was updated. Summary: The incident has been fully mitigated and is now closed.

Started
Jan 03, 2026, 04:00 PM UTC
Resolved
Jan 03, 2026, 05:40 PM UTC
Duration
1h 40m
Detected by Pingoru
Jan 03, 2026, 04:00 PM UTC

Update timeline

  1. investigating Jan 03, 2026, 04:00 PM UTC

    Data traffic disruption affecting IoT connectivity due to network fault Affected countries: NL

  2. investigating Jan 03, 2026, 04:00 PM UTC

    [2026-01-03 15:44:37] - Incident status was updated. Summary: An unexpected fault during an emergency change is causing decreased successful data traffic for some IoT customers. Engineers are actively working to resolve the issue with next update expected by 18:00 CET.

  3. resolved Jan 03, 2026, 05:40 PM UTC

    [2026-01-03 17:33:50] - Incident status was updated. Summary: The incident has been fully mitigated and is now closed.

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