Resolved after 39 minutes, on February 3, 2026.
[2026-02-03 23:00:23] - Incident status was updated Summary: Service has been restored to normal operations. Investigation into the root cause is ongoing.
Update timeline
- investigating Feb 03, 2026, 10:40 PM UTC
Investigating increased rate of data sessions unable to pass traffic Affected countries: XX
- investigating Feb 03, 2026, 10:40 PM UTC
[2026-02-03 22:35:44] - Incident status was updated Summary: An increased rate of data sessions are failing to pass traffic. Investigation is underway.
- identified Feb 03, 2026, 11:00 PM UTC
[2026-02-03 22:47:43] - Incident status was updated Summary: Data sessions are recovering and connectivity is being restored. Root cause investigation is ongoing.
- resolved Feb 03, 2026, 11:20 PM UTC
[2026-02-03 23:00:23] - Incident status was updated Summary: Service has been restored to normal operations. Investigation into the root cause is ongoing.
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