Resolved after 1 hour 40 minutes, on February 20, 2026.
[2026-02-20 13:51:52] - Incident status was updated Summary: Traffic levels have returned to normal after monitoring over the last hour. Root cause investigation is in progress.
Update timeline
- identified Feb 20, 2026, 12:20 PM UTC
Drop in data sessions detected. Service is recovering and being monitored. Affected countries: XX
- investigating Feb 20, 2026, 12:20 PM UTC
[2026-02-20 12:01:02] - Incident status was updated Summary: Investigation underway for a drop in data sessions. Further updates to follow.
- identified Feb 20, 2026, 12:20 PM UTC
[2026-02-20 12:12:49] - Incident status was updated Summary: Service is recovering and continues to be monitored.
- resolved Feb 20, 2026, 02:00 PM UTC
[2026-02-20 13:51:52] - Incident status was updated Summary: Traffic levels have returned to normal after monitoring over the last hour. Root cause investigation is in progress.
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