Simbase incident

[External] - Data session ingest and notification delivery

Resolved after 2 days 4 hours, on April 7, 2026.

monitoring Apr 07, 2026, 09:01 AM UTC

[2026-04-07 08:38:21] - Incident status was updated. Summary: An issue in the core message queuing platform caused delays to data session and other notifications. A fix has been implemented and processing is recovering. The situation continues to be monitored as the backlog clears.

Started: Apr 07, 2026, 08:41 AM UTC
Resolved: Apr 09, 2026, 01:38 PM UTC
Duration: 2d 4h
Detected by Pingoru: Apr 07, 2026, 08:41 AM UTC

Update timeline

monitoring Apr 07, 2026, 08:41 AM UTC

Issue with core message queuing platform causing delays to data session notifications Affected countries: XX
monitoring Apr 07, 2026, 09:01 AM UTC

[2026-04-07 08:38:21] - Incident status was updated. Summary: An issue in the core message queuing platform caused delays to data session and other notifications. A fix has been implemented and processing is recovering. The situation continues to be monitored as the backlog clears.
resolved Apr 09, 2026, 01:38 PM UTC

This incident has been resolved.

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