Resolved after 59 minutes, on September 2, 2026.
[2026-09-02 17:19:37] - Incident status was updated. Summary: The incident has been resolved. Following service recovery, thorough monitoring confirmed that performance has fully stabilized and returned to normal levels.
Update timeline
- monitoring Sep 02, 2026, 04:21 PM UTC
Brief data service degradation affecting new network connections. Devices may have experienced connectivity issues when initiating new sessions. Existing sessions remained unaffected. Service is now in recovery phase. Affected countries: XX
- monitoring Sep 02, 2026, 04:40 PM UTC
[2026-09-02 16:13:57] - Incident status was updated. Summary: Data service degradation affecting new network interactions has been observed over the past hour. Devices may have experienced connectivity issues when initiating new connections, while existing sessions remained unaffected. The incident is in recovery status with teams verifying full recovery and monitoring performance.
- resolved Sep 02, 2026, 05:21 PM UTC
[2026-09-02 17:19:37] - Incident status was updated. Summary: The incident has been resolved. Following service recovery, thorough monitoring confirmed that performance has fully stabilized and returned to normal levels.
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