Scalepoint incident
Issue with HUB Motor
Minor
Resolved after 6 minutes, on January 12, 2026.
Implementation of fix is causing disruptions to systems. Users may experience degraded performance.
Update timeline
- investigating Jan 12, 2026, 10:07 AM UTC
We have identified an incident and are investigating the issue.
- identified Jan 12, 2026, 10:08 AM UTC
We have identified an incident and are investigating the issue.
- monitoring Jan 12, 2026, 10:09 AM UTC
We have identified an incident and are investigating the issue.
- identified Jan 12, 2026, 10:11 AM UTC
We identified an addtional issue and are working towards resolving this as well.
- identified Jan 12, 2026, 10:12 AM UTC
Implementation of fix is causing disruptions to systems. Users may experience degraded performance.
- resolved Jan 12, 2026, 10:13 AM UTC
The incident 01KERTPV4582QDEK4VWFQPB674 has been resolved.
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