Scalepoint incident

Disruption of service

Major

Resolved after 1 hour 58 minutes, on September 28, 2026.

monitoring Sep 28, 2026, 11:51 AM UTC

An issue with the product Catalogue has been identified and is currently being fixed. Otherwise all systems are back at their regular operation. We will update when final issues are resolved.

Started: Sep 28, 2026, 10:44 AM UTC
Resolved: Sep 28, 2026, 12:43 PM UTC
Duration: 1h 58m
Detected by Pingoru: Sep 28, 2026, 10:44 AM UTC

Update timeline

investigating Sep 28, 2026, 10:44 AM UTC

Some of our users are experiencing issues working in Scalepoint systems. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
monitoring Sep 28, 2026, 10:49 AM UTC

A fix has been implemented and we are monitoring situation.
monitoring Sep 28, 2026, 11:51 AM UTC

An issue with the product Catalogue has been identified and is currently being fixed. Otherwise all systems are back at their regular operation. We will update when final issues are resolved.
resolved Sep 28, 2026, 12:43 PM UTC

The incident has been resolved.

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