Resolved after 45 minutes, affecting All (Entire system affected), on March 30, 2026.
Some users may still experience issues. We are working to resolve issues for a while yet.
Affected components
Update timeline
- investigating Mar 30, 2026, 11:30 AM UTC
Some of our users are currently experiencing issues with degraded performance in ClaimShop. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
- monitoring Mar 30, 2026, 11:31 AM UTC
A fix has been implemented. We are monitoring results.
- monitoring Mar 30, 2026, 11:44 AM UTC
Issue looks to be resolved. We continue to monitor whilst we are investigating root cause.
- monitoring Mar 30, 2026, 11:47 AM UTC
Some users may still experience issues. We are working to resolve issues for a while yet.
- resolved Mar 30, 2026, 12:16 PM UTC
This incident has been resolved.
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