Resolved after 1 hour 43 minutes, affecting All (Entire system affected) and Settlement Tool, on June 12, 2026.
A fix has been implemented, we are monitoring results.
Affected components
All (Entire system affected)Settlement Tool
Update timeline
- investigating Jun 12, 2026, 11:29 AM UTC
Some of our claimshandlers are unable to complete work in Settlement Tool. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
- monitoring Jun 12, 2026, 11:40 AM UTC
A fix has been implemented, we are monitoring results.
- resolved Jun 12, 2026, 01:13 PM UTC
This incident has been resolved.
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