Resolved after 1 hour 56 minutes, affecting All (Entire system affected), on May 22, 2026.
The issue has been identified and a fix is being implemented.
Affected components
All (Entire system affected)
Update timeline
- investigating May 22, 2026, 07:11 AM UTC
Some of our users are currently experiencing issues in ClaimShop Settlement and the Shop. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
- monitoring May 22, 2026, 07:29 AM UTC
A fix has been introduced and we are monitoring the situation.
- identified May 22, 2026, 08:51 AM UTC
The issue has been identified and a fix is being implemented.
- resolved May 22, 2026, 09:07 AM UTC
This incident has been resolved.
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