Qualys incident

UK Platform 1: Delay in Scan Processing for Containers and Images [IM-12951]

Ongoing since 11:51 PM UTC, affecting Container Security (CS).

identified Oct 30, 2026, 10:35 PM UTC

We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.

Started
Oct 29, 2026, 11:51 PM UTC
Resolved
Ongoing
Duration
● 1d 18h
Detected by Pingoru
Oct 29, 2026, 11:51 PM UTC

Affected components

Container Security (CS)

Update timeline

  1. investigating Oct 29, 2026, 11:51 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue on UK Platform 1 where Container Security (CS) users may experience delays in scan processing for containers and images. Further updates will be shared as they become available. Ticket Reference for this incident: IM-12951

  2. identified Oct 30, 2026, 05:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 30, 2026, 10:35 PM UTC

    We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.

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