Paysafe incident

Service Disruption - Skrill API/MQI

Resolved after 1 hour 46 minutes, affecting Skrill API, on August 26, 2026.

identified Aug 26, 2026, 04:45 PM UTC

The issue has been identified and a fix is being implemented.

Started
Aug 26, 2026, 03:19 PM UTC
Resolved
Aug 26, 2026, 05:05 PM UTC
Duration
1h 46m
Detected by Pingoru
Aug 26, 2026, 03:19 PM UTC

Affected components

Skrill API

Update timeline

  1. investigating Aug 26, 2026, 03:19 PM UTC

    We are investigating potential issue with the Skrill Status Notifications Service. Some merchants or partners may incorrectly receive emails regarding failed Skrill API/MQI login attempts. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0318981

  2. identified Aug 26, 2026, 04:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 26, 2026, 05:05 PM UTC

    This incident has been resolved.

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