Paysafe incident

Service Disruption - GMoney

Resolved after 1 hour 31 minutes, affecting GMoney, on April 7, 2026.

resolved Apr 07, 2026, 07:54 AM UTC

Please be advised that our partner has successfully restored their services. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Versión en Español Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia. MIM Paysafe Reference ID: INC0302973

Started
Apr 07, 2026, 06:22 AM UTC
Resolved
Apr 07, 2026, 07:54 AM UTC
Duration
1h 31m
Detected by Pingoru
Apr 07, 2026, 06:22 AM UTC

Affected components

GMoney

Update timeline

  1. investigating Apr 07, 2026, 06:22 AM UTC

    Our partner Gmoney is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0302973

  2. monitoring Apr 07, 2026, 06:44 AM UTC

    Please be advised that our partner has successfully restored their services. All services have been confirmed to be fully operational. More updates to follow. MIM Paysafe Versión en Español Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. Seguimos informando. MIM Paysafe Reference ID: INC0302973

  3. resolved Apr 07, 2026, 07:54 AM UTC

    Please be advised that our partner has successfully restored their services. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation. MIM Paysafe Versión en Español Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia. MIM Paysafe Reference ID: INC0302973

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