Paysafe incident

Service Disruption-Fiserv

Resolved after 15 minutes, affecting Fiserv First Data, on April 12, 2026.

resolved Apr 12, 2026, 05:53 AM UTC

The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Fiserv was remediating the situation. MIM Paysafe Reference ID:INC0303522

Started
Apr 12, 2026, 05:38 AM UTC
Resolved
Apr 12, 2026, 05:53 AM UTC
Duration
15m
Detected by Pingoru
Apr 12, 2026, 05:38 AM UTC

Affected components

Fiserv First Data

Update timeline

  1. identified Apr 12, 2026, 05:38 AM UTC

    Our provider FISERV has identified the root cause and is working on implementing a solution. MIM Paysafe Reference ID:INC0303522

  2. monitoring Apr 12, 2026, 05:47 AM UTC

    Our provider Fiserv implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID:INC0303522

  3. monitoring Apr 12, 2026, 05:47 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 12, 2026, 05:53 AM UTC

    The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Fiserv was remediating the situation. MIM Paysafe Reference ID:INC0303522

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