Resolved after 18 hours 52 minutes, affecting Batch Upload and Merchant Payments, on August 10, 2026.
Please be advised that due to a technical issue, the daily merchant reporting and payment scheduled processes could not be completed within expected timeframe. As a result, Merchant posting and payments scheduled for August 10th will experience a 1-day delay and will be processed on August 11th. The root cause of the incident was identified, and we are applying additional preventive measures. We apologize for the impact this might have on your business MIM Paysafe Reference ID: INC0316965
Affected components
Update timeline
- investigating Aug 10, 2026, 04:36 PM UTC
Please be advised that due to a technical issue, the daily merchant reporting and payment scheduled processes could not be completed within expected timeframe. As a result, Merchant posting and payments scheduled for August 10th will experience a 1-day delay and will be processed on August 11th. The root cause of the incident was identified, and we are applying additional preventive measures. We apologize for the impact this might have on your business MIM Paysafe Reference ID: INC0316965
- resolved Aug 11, 2026, 11:29 AM UTC
This incident has been resolved.
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