Paysafe incident

Service Disruption - Merchant Payments

Resolved after 1 day 21 hours, affecting Merchant Payments, on August 3, 2026.

identified Aug 03, 2026, 05:42 PM UTC

Due to a processing delay, month-end fees for a subset of merchants were posted on August 1 rather than July 31. No action is required on your part, and we apologize for any inconvenience this may have caused. We are currently assessing the full scope of impacted accounts and will provide additional details as they become available. MIM Paysafe Reference ID: INC0316181

Started
Aug 03, 2026, 05:42 PM UTC
Resolved
Aug 05, 2026, 03:02 PM UTC
Duration
1d 21h
Detected by Pingoru
Aug 03, 2026, 05:42 PM UTC

Affected components

Merchant Payments

Update timeline

  1. identified Aug 03, 2026, 05:42 PM UTC

    Due to a processing delay, month-end fees for a subset of merchants were posted on August 1 rather than July 31. No action is required on your part, and we apologize for any inconvenience this may have caused. We are currently assessing the full scope of impacted accounts and will provide additional details as they become available. MIM Paysafe Reference ID: INC0316181

  2. resolved Aug 05, 2026, 03:02 PM UTC

    This incident has been resolved.

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