Resolved after 25 minutes, affecting BBVA, on May 28, 2026.
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner BBVA was remediating the situation. MIM Paysafe Reference ID: INC0308440
Affected components
Update timeline
- investigating May 28, 2026, 07:33 PM UTC
Our partner BBVA is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0308440
- monitoring May 28, 2026, 07:42 PM UTC
Our provider BBVA implemented a solution and we are monitoring the impacted services. MIM Paysafe Reference ID: INC0308440
- resolved May 28, 2026, 07:59 PM UTC
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner BBVA was remediating the situation. MIM Paysafe Reference ID: INC0308440
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