Paysafe incident
Service Disruption - Merchant Payments for Worldpay Bank via Paysafe (USA) Merchants
Resolved after 2 days 23 hours, affecting Merchant Payments, on May 11, 2026.
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0306303
Affected components
Update timeline
- investigating May 11, 2026, 04:30 PM UTC
Please be advised that due to a technical issue, some merchants processing with Worldpay Bank via Paysafe (USA) may face a one business day delay on funding of some transactions processed on May 7th, 8th, 9th and 10th. The issue is being investigated with the highest priority. We apologize for the impact this has on your business. Thank you for your understanding. MIM Paysafe Reference ID: INC0306303
- identified May 11, 2026, 06:43 PM UTC
The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID: INC0306303
- monitoring May 12, 2026, 08:53 AM UTC
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID: INC0306303
- resolved May 14, 2026, 03:56 PM UTC
This incident has been resolved.
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