Mono incident

BVN [iGree] OTP failure

Resolved after 23 hours 15 minutes, affecting BVN iGree, on August 7, 2026.

investigating Aug 07, 2026, 03:52 PM UTC

We’re currently investigating an issue affecting the delivery of the OTP required for users to complete the consent process. We are working closely with the NIBSS team to confirm the status and will share an update as soon as we have more information. We apologise for any inconvenience this may cause. In the meantime, you may continue using the legacy BVN endpoint while the investigation is ongoing.

Started
Aug 07, 2026, 03:52 PM UTC
Resolved
Aug 08, 2026, 03:07 PM UTC
Duration
23h 15m
Detected by Pingoru
Aug 07, 2026, 03:52 PM UTC

Affected components

BVN iGree

Update timeline

  1. investigating Aug 07, 2026, 03:52 PM UTC

    We’re currently investigating an issue affecting the delivery of the OTP required for users to complete the consent process. We are working closely with the NIBSS team to confirm the status and will share an update as soon as we have more information. We apologise for any inconvenience this may cause. In the meantime, you may continue using the legacy BVN endpoint while the investigation is ongoing.

  2. resolved Aug 08, 2026, 03:07 PM UTC

    This incident has been resolved and the service is up and fully functional.

Your product runs on more than Mono

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →