Resolved after 21 hours 27 minutes, affecting Debit Readiness, on October 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Debit Readiness
Update timeline
- investigating Oct 20, 2026, 10:33 AM UTC
We are currently experiencing a downtime from our provider. As a result, you may experience a delay with mandates transitioning to a true ready to debit status. We sincerely apologize for any inconvenience this may cause and will provide an update as soon as the service is fully restored.
- monitoring Oct 20, 2026, 12:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 21, 2026, 08:00 AM UTC
This incident has been resolved.
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