What is Mono's uptime?

Over the last 90 days, Mono reported 98.34% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.mono.co — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Mono's uptime history rolling forward in real time.

Has Mono had outages in 2026?

Yes — Mono has had 25 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last Mono outage?

The most recent Mono incident was "CAC Lookup Downtime", which started on September 9, 2026 and was resolved on September 9, 2026. Pingoru captured this directly from https://status.mono.co. See the full incident card above for affected components and the update timeline.

How often does Mono have outages?

Based on the last 90 days, Mono averages 8.3 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is Mono's status page?

Mono's official status page is https://status.mono.co. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is Mono down right now?

Mono has degraded performance. Pingoru checks the official status page every 5 minutes and flips this headline the moment Mono reports a change. Current status is based on 112 tracked services.

How does Pingoru know if Mono is down?

We read https://status.mono.co directly, using Mono's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.

Where can I get notified when Mono has an outage?

Create a free Pingoru account and add Mono as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

Mono's status page says the service is up, but I'm having issues — what's wrong?

Three common reasons: • A real Mono incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Mono issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official Mono status?

We use Mono's own status page at https://status.mono.co. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

What does "Degraded" mean?

Mono is reporting degraded performance — services are up but slower than usual, or a subset of requests is failing.

Is Mono down?

Last checked 7m ago

Current status

Mono has degraded performance

9 active incidents: Degraded Performance Across Direct Debit Service, TIN Downtime · +7 more

Get alerts when Mono breaks → View Mono outage history →

Free · no credit card

Official status page: https://status.mono.co · Polled every 5 minutes · 112 components tracked

Mono is reporting degraded performance right now (last checked 7m ago). Services are up but slower or partially failing.

Real-time Mono status, recent outages, and incident history — pulled directly from Mono's official status page at https://status.mono.co every 5 minutes. Pingoru tracks 112 Mono services and has captured 34 incidents in the last 90 days (98.34% uptime). Get email, Slack, Discord, or webhook alerts the moment Mono reports a new incident — free for 5 monitors, no credit card.

Users who monitor Mono also follow these Monitoring services:

GitHub Enterprise Cloud EU

Meltwater View all 6,000+ providers

Mono uptime 98.34% uptime · past 90 days

Mon Wed Fri

JunJulAugSep

Less More

Active incidents 9

Degraded Performance Across Direct Debit Service

Ongoing ● 5d 5h

Started Sep 10, 2026, 05:26 PM UTC

Mandate creationAccount debitBalance enquiryMono Sweep
Timeline · 2 updates
- investigating · Sep 10, 2026, 05:26 PM UTC
  
  We are currently experiencing an issue affecting Direct Debit requests across our endpoints. Depending on the endpoint, requests may experience failures, timeouts, or degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We sincerely apologize for the inconvenience caused. NB: In the meantime, please avoid retrying requests until you have confirmed their final status, as the request may have been processed successfully. We will provide updates once the service is fully restored.
- monitoring · Sep 11, 2026, 01:12 PM UTC
  
  A fix has been implemented and we are monitoring the results.
Latest: A fix has been implemented and we are monitoring the results.
TIN Downtime

Ongoing ● 7d 8h

Started Sep 08, 2026, 02:21 PM UTC

TIN Lookup
Timeline · 2 updates
- investigating · Sep 08, 2026, 02:21 PM UTC
  
  We are currently experiencing downtime with the TIN Lookup endpoint from our provider. We sincerely apologise for any inconvenience this may cause. Our team is monitoring and we will provide an update once the service is fully restored.
- identified · Sep 09, 2026, 10:57 AM UTC
  
  The issue has been identified and a fix is being implemented.
Latest: The issue has been identified and a fix is being implemented.
FCMB Mobile (Authentication Outage)

Ongoing ● 515d 5h

Started Apr 18, 2025, 04:53 PM UTC

FCMB
Timeline · 1 update
- investigating · Apr 18, 2025, 04:53 PM UTC
  
  We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accounts for financial data retrieval. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. It's worth noting that this problem is specific to FCMB mobile. The internet banking authentication method remains unaffected.
Latest: We are presently investigating an issue where users are encountering challenges in authenticating with their FCMB mobile details. Consequently, they are unable to link their accoun…
UBA Mobile (Authentication Outage)

Ongoing ● 575d 13h

Started Feb 17, 2025, 09:27 AM UTC

United Bank for Africa
Timeline · 1 update
- investigating · Feb 17, 2025, 09:27 AM UTC
  
  We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Latest: We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our eng…
Moniepoint (Authentication Outage)

Ongoing ● 615d 11h

Started Jan 08, 2025, 11:31 AM UTC

Moniepoint
Timeline · 1 update
- investigating · Jan 08, 2025, 11:31 AM UTC
  
  We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data retrieval and payment initiation. We will promptly provide an update once the issue has been resolved. We apologize for any inconvenience this may have caused.
Latest: We are currently investigating an issue with the Moniepoint connection which is resulting in a verification error for users attempting to link their accounts for financial data ret…

+4 more ongoing incidents — sign up free to track them all.

Recent outages & incidents

Past 90 days

CAC Lookup Downtime

Resolved 2h 6m

Started Sep 09, 2026, 10:58 AM UTC · Resolved Sep 09, 2026, 01:05 PM UTC

CAC Lookup
Timeline · 2 updates
- investigating · Sep 09, 2026, 10:58 AM UTC
  
  We are currently experiencing downtime with the CAC Lookup endpoints from our provider. We sincerely apologise for any inconvenience this may cause. Our team is monitoring and we will provide an update once the service is fully restored.
- resolved · Sep 09, 2026, 01:05 PM UTC
  
  The CAC Lookup endpoints have been fully restored and are now operational. Our team is continuing to monitor the service to ensure stability. We apologise for any inconvenience caused.
Latest: The CAC Lookup endpoints have been fully restored and are now operational. Our team is continuing to monitor the service to ensure stability. We apologise for any inconvenience cau…
Direct Debit: Intermittent Downtime

Resolved 4d 15h

Started Aug 31, 2026, 04:20 PM UTC · Resolved Sep 05, 2026, 08:15 AM UTC

Mandate creationAccount debitBalance enquiryMandate ApprovalMono SweepDebit Readiness
Timeline · 7 updates
- investigating · Aug 31, 2026, 04:20 PM UTC
  
  We are currently investigating an issue affecting the Direct Debit service. This means you may encounter errors when attempting to create a mandate or initiate a debit. Our Engineering team is actively working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience caused and will provide updates as soon as the service is fully restored.
- monitoring · Sep 01, 2026, 07:07 AM UTC
  
  We are continuing to monitor for any further issues.
- monitoring · Sep 03, 2026, 03:50 PM UTC
  
  We are currently experiencing intermittent downtime from NIBSS impacting the mandate services. This means that you may encounter an error when attempting to create a mandate or initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
- investigating · Sep 03, 2026, 03:50 PM UTC
  
  We are currently experiencing intermittent downtime from NIBSS impacting the mandate services. This means that you may encounter an error when attempting to create a mandate or initiate a debit. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
- monitoring · Sep 04, 2026, 07:25 AM UTC
  
  A fix has been implemented and we are monitoring the results.
- identified · Sep 04, 2026, 04:46 PM UTC
  
  Please note that debit processing is relatively stable now. However, mandate approval is still experiencing downtime. The NIBSS team is actively investigating the issue and working on a fix. We’ll share an update once the service has been fully restored. We sincerely apologize for any inconvenience this may cause.
- resolved · Sep 05, 2026, 08:15 AM UTC
  
  This incident has been resolved.
Latest: This incident has been resolved.
Degraded Performance Across Lookup APIs

Resolved 6h 29m

Started Aug 26, 2026, 10:22 AM UTC · Resolved Aug 26, 2026, 04:51 PM UTC

CAC LookupBVN LookupBVN iGree360ViewNIN LookupAccount number lookupAddress VerificationPassport LookupTIN Lookup
Timeline · 4 updates
- investigating · Aug 26, 2026, 10:22 AM UTC
  
  We are currently experiencing an issue affecting Lookup API requests across all endpoints. The impact varies by endpoint, with some requests experiencing failures or degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We apologise for any disruption this may cause and will provide further updates as more information becomes available.
- monitoring · Aug 26, 2026, 10:49 AM UTC
  
  We have deployed a fix for the issue affecting the Lookup APIs and are actively monitoring the service. Most endpoints have recovered and are processing requests as expected. However, the NIN Lookup endpoint remains unavailable while we continue to work on restoring the service. We’ll provide another update once the NIN endpoint has been fully restored and the service is stable. We apologize for the continued disruption and appreciate your patience.
- monitoring · Aug 26, 2026, 02:53 PM UTC
  
  We are continuing to monitor for any further issues.
- resolved · Aug 26, 2026, 04:51 PM UTC
  
  The issue affecting the Lookup APIs has been resolved. A fix has been fully implemented, and all Lookup API endpoints are now operational and processing requests as expected. We’ll continue to monitor the service to ensure stability. We appreciate your patience and understanding.
Latest: The issue affecting the Lookup APIs has been resolved. A fix has been fully implemented, and all Lookup API endpoints are now operational and processing requests as expected. We’ll…
Direct Debit: Service Downtime

Resolved 2d 8h

Started Aug 26, 2026, 07:13 AM UTC · Resolved Aug 28, 2026, 03:23 PM UTC

Mandate creationAccount debitMandate ApprovalMono SweepDebit ReadinessDisburse
Timeline · 7 updates
- investigating · Aug 26, 2026, 07:13 AM UTC
  
  We are currently experiencing downtime from our provider, which is affecting the mandate creation, approval, and debit services. As a result, you may encounter an error when attempting to create a mandate, initiate a debit, or initiate a disbursement. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
- monitoring · Aug 26, 2026, 10:21 AM UTC
  
  A fix has been implemented and we are monitoring the results.
- investigating · Aug 26, 2026, 11:40 AM UTC
  
  We are currently investigating this issue.
- monitoring · Aug 26, 2026, 04:49 PM UTC
  
  A fix has been implemented and we are monitoring the results.
- investigating · Aug 26, 2026, 07:49 PM UTC
  
  The team is still working to fully resolve this issue. We sincerely apologize for the inconvenience and will keep you updated once it is resolved.
- investigating · Aug 27, 2026, 04:22 PM UTC
  
  A fix has been implemented and we are monitoring the results.
- resolved · Aug 28, 2026, 03:23 PM UTC
  
  This incident has been resolved.
Latest: This incident has been resolved.
BVN [iGree] Downtime

Resolved 1d

Started Aug 20, 2026, 11:32 AM UTC · Resolved Aug 21, 2026, 11:37 AM UTC

BVN iGreeMono Sweep
Timeline · 2 updates
- investigating · Aug 20, 2026, 11:32 AM UTC
  
  We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when fetching the BVN details of your customers and when trying to create a Mono Sweep Mandate. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
- resolved · Aug 21, 2026, 11:37 AM UTC
  
  This incident has been resolved.
Latest: This incident has been resolved.

See the full Mono outage history

29 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Mono outage history →

Or sign up free to get alerts when Mono breaks · 10 free monitors · No credit card

Outage history

Past 90 days · 27 incidents View full outage history →

Degraded Performance Across Direct Debit Service Ongoing

Started Sep 10, 2026, 05:26 PM UTC · ● 5d 5h
CAC Lookup Downtime Resolved

Started Sep 09, 2026, 10:58 AM UTC · Resolved Sep 09, 2026, 01:05 PM UTC · 2h 6m
TIN Downtime Ongoing

Started Sep 08, 2026, 02:21 PM UTC · ● 7d 8h
Direct Debit: Intermittent Downtime Resolved

Started Aug 31, 2026, 04:20 PM UTC · Resolved Sep 05, 2026, 08:15 AM UTC · 4d 15h
Degraded Performance Across Lookup APIs Resolved

Started Aug 26, 2026, 10:22 AM UTC · Resolved Aug 26, 2026, 04:51 PM UTC · 6h 29m
Direct Debit: Service Downtime Resolved

Started Aug 26, 2026, 07:13 AM UTC · Resolved Aug 28, 2026, 03:23 PM UTC · 2d 8h
BVN [iGree] Downtime Resolved

Started Aug 20, 2026, 11:32 AM UTC · Resolved Aug 21, 2026, 11:37 AM UTC · 1d
Direct Debit: Service Downtime Resolved

Started Aug 13, 2026, 04:31 PM UTC · Resolved Aug 14, 2026, 08:01 AM UTC · 15h 30m