Is Mono down?

Last checked 4m ago
Current status
Mono is up

No new incidents. 9 long-running issues listed below.

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  • Official status page: status.mono.co
  • Checked every 5 minutes
  • 113 components tracked

Mono is operational right now, apart from 9 long-running issues open since February 26, 2024. Last checked 4m ago.

Real-time Mono status, recent outages, and incident history: pulled directly from Mono's official status page at status.mono.co every 5 minutes. Pingoru tracks 113 Mono services and has captured 34 incidents in the last 90 days (97.91% uptime). Get email, Slack, Discord, or webhook alerts the moment Mono reports a new incident, free for 3 monitors, no credit card.

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Mono uptime 97.91% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. BVN Downtime
    Resolved 1h 27m
    Started Oct 30, 2026, 04:29 PM UTC · Resolved Oct 30, 2026, 05:57 PM UTC
    BVN LookupVerificationBVN iGree
    Timeline · 4 updates
    • investigating · Oct 30, 2026, 04:29 PM UTC

      We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when fetching the BVN details of your customers. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.

    • investigating · Oct 30, 2026, 04:41 PM UTC

      We are continuing to investigate this issue.

    • investigating · Oct 30, 2026, 05:57 PM UTC

      We are continuing to investigate this issue.

    • resolved · Oct 30, 2026, 05:57 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. TIN Downtime
    Resolved 22h 35m
    Started Oct 29, 2026, 03:23 PM UTC · Resolved Oct 30, 2026, 01:58 PM UTC
    TIN Lookup
    Timeline · 2 updates
    • investigating · Oct 29, 2026, 03:23 PM UTC

      We are currently experiencing downtime with the TIN Lookup endpoint from our provider. We sincerely apologise for any inconvenience this may cause. Our team is monitoring and we will provide an update once the service is fully restored.

    • resolved · Oct 30, 2026, 01:58 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Direct Debit: Service Downtime
    Resolved 1d 2h
    Started Oct 29, 2026, 03:10 PM UTC · Resolved Oct 30, 2026, 05:57 PM UTC
    Mandate creationAccount debitBalance enquiryMono SweepDisburse
    Timeline · 4 updates
    • investigating · Oct 29, 2026, 03:10 PM UTC

      We are currently experiencing a downtime with the mandate creation service from our provider. This means that you may encounter an error when attempting to create a mandate. We sincerely apologize for any inconvenience this may cause. We are in active communication with our provider to resolve this and will provide an update as soon as the service is restored.

    • investigating · Oct 29, 2026, 03:55 PM UTC

      We are currently experiencing downtime from our provider, which is affecting the mandate creation, approval, and debit services. As a result, you may encounter an error when attempting to create a mandate, initiate a debit, or initiate a disbursement. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.

    • monitoring · Oct 29, 2026, 05:33 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 30, 2026, 05:57 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Degraded Performance: Mono Connect, DirectPay, and Direct Debit
    Resolved 8d 2h
    Started Oct 22, 2026, 03:36 PM UTC · Resolved Oct 30, 2026, 05:57 PM UTC
    Account LinkingMandate creationAccount debitBalance enquiryMandate ApprovalMono SweepDirectPayDebit ReadinessDisburse
    Timeline · 3 updates
    • investigating · Oct 22, 2026, 03:36 PM UTC

      We are currently investigating errors affecting our Mono Connect, DirectPay, and Direct Debit endpoints. Our team is actively looking into the issue and working to resolve it as quickly as possible. We sincerely apologize for the inconvenience and will provide updates as soon as the service is restored.

    • monitoring · Oct 23, 2026, 03:33 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 30, 2026, 05:57 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Degraded Performance Across Direct Debit Service
    Resolved 28m
    Started Oct 22, 2026, 11:49 AM UTC · Resolved Oct 22, 2026, 12:17 PM UTC
    Mandate creationAccount debitBalance enquiryMandate ApprovalMono SweepDebit Readiness
    Timeline · 2 updates
    • investigating · Oct 22, 2026, 11:49 AM UTC

      We are currently experiencing an issue affecting Direct Debit requests across our endpoints. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We sincerely apologize for the inconvenience caused and will provide updates once the service is fully restored.

    • resolved · Oct 22, 2026, 12:17 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Mono outage history

29 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Mono outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 113 components checked every 5 minutes
113incidents recorded
106last 12 months
27last 90 days
4 daystypical duration, 12 months

The longest incident in the last year, Mandate Approval Downtime: Providus Bank on June 11, 2026, ran for 46 days.

Most affected components, last 12 months

  • Mandate Approval32
  • Mono Sweep30
  • Mandate creation29
  • Account debit22
  • BVN iGree18

Latest incidents

  • BVN Downtime October 30, 2026 · 87 minutes · degraded service

    We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when fetching the BVN details of your…

  • TIN Downtime October 29, 2026 · 23 hours · degraded service

    We are currently experiencing downtime with the TIN Lookup endpoint from our provider. We sincerely apologise for any inconvenience this may cause. Our team is…

  • Direct Debit: Service Downtime October 29, 2026 · 27 hours · major outage

    We are currently experiencing a downtime with the mandate creation service from our provider. This means that you may encounter an error when attempting to…

Outage history

Past 90 days · 27 incidents View full outage history →