Mono incident

BVN Downtime

Resolved after 1 hour 27 minutes, affecting BVN Lookup and Verification and 1 more, on October 30, 2026.

investigating Oct 30, 2026, 05:57 PM UTC

We are continuing to investigate this issue.

Started
Oct 30, 2026, 04:29 PM UTC
Resolved
Oct 30, 2026, 05:57 PM UTC
Duration
1h 27m
Detected by Pingoru
Oct 30, 2026, 04:29 PM UTC

Affected components

BVN LookupVerificationBVN iGree

Update timeline

  1. investigating Oct 30, 2026, 04:29 PM UTC

    We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when fetching the BVN details of your customers. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.

  2. investigating Oct 30, 2026, 04:41 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 30, 2026, 05:57 PM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 30, 2026, 05:57 PM UTC

    This incident has been resolved.

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