Resolved after 2 days 22 hours, affecting Account Linking and Mandate Authorization and 1 more, on October 19, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Account LinkingMandate AuthorizationMono SweepDirectPayDisburse
Update timeline
- investigating Oct 19, 2026, 01:37 PM UTC
We are currently investigating errors affecting the Connect, DirectPay, and Direct Debit widgets. Our team is actively looking into the issue and working to resolve it as quickly as possible. We sincerely apologize for the inconvenience and will provide updates as soon as the service is restored.
- monitoring Oct 20, 2026, 10:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2026, 12:19 PM UTC
This incident has been resolved.
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