Mono incident

Stanbic IBTC Downtime [Direct Debit]

Resolved after 2 days, affecting Stanbic IBTC, on July 29, 2026.

investigating Jul 29, 2026, 07:51 AM UTC

We are currently experiencing downtime affecting Stanbic IBTC. As a result, you may encounter errors when attempting a debit. We sincerely apologize for any inconvenience this may cause and are actively working with the NIBSS team to resolve it. We will provide updates as soon as the service is fully restored.

Started
Jul 29, 2026, 07:51 AM UTC
Resolved
Jul 31, 2026, 07:53 AM UTC
Duration
2d
Detected by Pingoru
Jul 29, 2026, 07:51 AM UTC

Affected components

Stanbic IBTC

Update timeline

  1. investigating Jul 29, 2026, 07:51 AM UTC

    We are currently experiencing downtime affecting Stanbic IBTC. As a result, you may encounter errors when attempting a debit. We sincerely apologize for any inconvenience this may cause and are actively working with the NIBSS team to resolve it. We will provide updates as soon as the service is fully restored.

  2. resolved Jul 31, 2026, 07:53 AM UTC

    This incident has been resolved

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