Mono incident

CAC downtime

Resolved after 1 hour 24 minutes, affecting CAC Lookup, on July 17, 2026.

investigating Jul 17, 2026, 08:12 AM UTC

We are currently experiencing temporary downtime on the CAC search and profile endpoints due to an issue with our service provider (CAC). Our team is actively following up, and we will notify you as soon as normal service resumes. We apologise for any inconvenience caused.

Started
Jul 17, 2026, 08:12 AM UTC
Resolved
Jul 17, 2026, 09:36 AM UTC
Duration
1h 24m
Detected by Pingoru
Jul 17, 2026, 08:12 AM UTC

Affected components

CAC Lookup

Update timeline

  1. investigating Jul 17, 2026, 08:12 AM UTC

    We are currently experiencing temporary downtime on the CAC search and profile endpoints due to an issue with our service provider (CAC). Our team is actively following up, and we will notify you as soon as normal service resumes. We apologise for any inconvenience caused.

  2. resolved Jul 17, 2026, 09:36 AM UTC

    This incident has now been resolved. We appreciate your patience.

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