Mono incident

Direct Debit: Kuda Bank Downtime

Resolved after 6 days 22 hours, affecting Account debit, on December 11, 2025.

monitoring Dec 15, 2025, 12:52 PM UTC

A fix has been implemented, and we are monitoring the results.

Started
Dec 11, 2025, 08:59 AM UTC
Resolved
Dec 18, 2025, 07:07 AM UTC
Duration
6d 22h
Detected by Pingoru
Dec 11, 2025, 08:59 AM UTC

Affected components

Account debit

Update timeline

  1. investigating Dec 11, 2025, 08:59 AM UTC

    We are currently experiencing downtime from Kuda Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit. We sincerely apologize for any inconvenience this may cause and are actively working with the team to resolve it. We will provide updates as soon as the service is fully restored.

  2. monitoring Dec 15, 2025, 12:52 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Dec 18, 2025, 07:07 AM UTC

    This incident has been resolved.

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