Mono incident

CAC lookup downtime

Resolved after 7 days 14 hours, affecting CAC Lookup, on December 17, 2025.

investigating Dec 17, 2025, 05:42 PM UTC

We are currently experiencing downtime with the CAC endpoint from our service provider. We sincerely apologize for any inconvenience this may cause. Our team is actively working on resolving the issue, and we will promptly provide an update once the service has been restored.

Started
Dec 17, 2025, 05:42 PM UTC
Resolved
Dec 25, 2025, 07:45 AM UTC
Duration
7d 14h
Detected by Pingoru
Dec 17, 2025, 05:42 PM UTC

Affected components

CAC Lookup

Update timeline

  1. investigating Dec 17, 2025, 05:42 PM UTC

    We are currently experiencing downtime with the CAC endpoint from our service provider. We sincerely apologize for any inconvenience this may cause. Our team is actively working on resolving the issue, and we will promptly provide an update once the service has been restored.

  2. resolved Dec 25, 2025, 07:45 AM UTC

    This incident has been resolved.

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