Mono incident

BVN iGree Downtime

Resolved after 6 days 23 hours, affecting BVN iGree, on January 28, 2026.

investigating Jan 28, 2026, 12:01 PM UTC

We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when fetching the BVN details of your customers. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.

Started
Jan 28, 2026, 12:01 PM UTC
Resolved
Feb 04, 2026, 11:09 AM UTC
Duration
6d 23h
Detected by Pingoru
Jan 28, 2026, 12:01 PM UTC

Affected components

BVN iGree

Update timeline

  1. investigating Jan 28, 2026, 12:01 PM UTC

    We are currently experiencing downtime with the BVN iGree endpoint from NIBSS. This means you may encounter errors when fetching the BVN details of your customers. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.

  2. resolved Feb 04, 2026, 11:09 AM UTC

    This incident has been resolved.

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