Resolved after 6 days 1 hour, affecting Mandate creation, on February 5, 2026.
We are currently experiencing downtime with the mandate creation service from NIBSS. This means that you may encounter an error when attempting to create a mandate. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Affected components
Update timeline
- investigating Feb 05, 2026, 11:11 AM UTC
We are currently experiencing downtime with the mandate creation service from NIBSS. This means that you may encounter an error when attempting to create a mandate. We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
- resolved Feb 11, 2026, 12:35 PM UTC
This incident has been resolved.
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