Resolved after 4 days 18 hours, affecting Mandate creation, on February 11, 2026.
We are currently experiencing an intermittent downtime with the e-mandate service from NIBSS. This means you may encounter errors when attempting to create a mandate. Our team is actively working with NIBSS to restore the service as quickly as possible. We sincerely apologize for the inconvenience and will provide updates as soon as the service is fully restored.
Affected components
Update timeline
- investigating Feb 11, 2026, 02:22 PM UTC
We are currently experiencing an intermittent downtime with the e-mandate service from NIBSS. This means you may encounter errors when attempting to create a mandate. Our team is actively working with NIBSS to restore the service as quickly as possible. We sincerely apologize for the inconvenience and will provide updates as soon as the service is fully restored.
- resolved Feb 16, 2026, 08:42 AM UTC
This incident has been resolved.
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