Mono incident
Degraded Authentication on Connect Widget (Multiple Banks)
Resolved after 58 minutes, affecting GTBank and Access Bank and 1 more, on March 3, 2026.
We’ve identified an issue causing authentication failures for some users on the Connect widgets with the following banks: • GTBank • Access Bank • Union Bank • Zenith Bank • First Bank • Globus Bank • Fidelity Bank Our engineering team is working to resolve this, and we’ll share an update as soon as service is fully restored. We’re sorry for the inconvenience.
Affected components
Update timeline
- identified Mar 03, 2026, 04:18 PM UTC
We’ve identified an issue causing authentication failures for some users on the Connect widgets with the following banks: • GTBank • Access Bank • Union Bank • Zenith Bank • First Bank • Globus Bank • Fidelity Bank Our engineering team is working to resolve this, and we’ll share an update as soon as service is fully restored. We’re sorry for the inconvenience.
- resolved Mar 03, 2026, 05:16 PM UTC
This incident has been resolved.
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